Frequently asked questions
Answers to the questions we hear most. Still stuck? Reach us at info@shippingnibees.com.
Paste a product link or search supported US stores, and we buy the item on your behalf, receive it at our US warehouse, and ship it to your door in Ghana.
You pay in Ghana Cedis with Mobile Money or a card. The exchange rate is shown at checkout and locked the moment you pay.
Typical delivery is 7–14 days from purchase, depending on the retailer and shipping method. You can follow every stage on the Track Orders page.
When a package weight isn't listed, we weigh it at our warehouse and send you a shipping invoice. Your order only ships once you approve that fee.
Yes , you can cancel before our US team purchases the item. Any eligible refund is handled according to our refund policy.
Refund usually happens in 1 to 4 working days .
